Changing Device Name on Preferencing Pages Does Not Update Name in Active Directory (279840)


The information in this article applies to:

  • Microsoft Mobile Information 2001 Server
This article was previously published under Q279840

SYMPTOMS

When a device has been provisioned for a user, and that user wants to change the device name on the Mobile Information Server Preferencing page, when the user updates the Name field, the corresponding change to the device name is not made in Active Directory nor does the name of the device folder that exists in the user's Microsoft Exchange 2000 mailbox change.

WORKAROUND

To change the device name:
  1. Open the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in.
  2. Open the properties for a user, click the Wireless Mobility tab, and update the device name as you want it to be.
  3. Return to the Preferencing page at the following Web site, and then re-preference the device to a folder with the new device name in the user's Exchange mailbox.

    http://ExchangeServer/airweb

    NOTE: Be sure to have the user update any rules in his or her mailbox to point to the newly created folder.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug KB279840
©2004 Microsoft Corporation. All rights reserved.