Hotfixes in Q279207 and Q264268 May Cause a Windows File Protection Error if Computer Is Not Restarted (279731)

SYMPTOMS

If you install the hotfixes that are described in the following Microsoft Knowledge Base articles without restarting your computer between installations, you may receive a Windows file-protection error message and neither hotfix may be applied:

279207 Access Violation in Inetinfo.exe When Quitting IIS During Heavy Usage

264628 Inetinfo May Generate Access Violation During Shutdown

CAUSE

This problem can occur because both hotfixes update the Coadmin.dll file, and this can cause a conflict if you do not restart your computer.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time    Version        Size    File name
   -------------------------------------------------------
   11/15/2000  5:05PM  5.0.2195.2688  41,232  Coadmin.dll
   11/15/2000  5:05PM  5.0.2195.2096  69,904  Metadata.dll

WORKAROUND

To work around this problem, install one of the two hotfixes that is described in the "Symptoms" section of this article, restart your computer, and then install the other hotfix.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes