How To Troubleshoot Application Errors in Visual Basic Programs That Are Installed with InstallShield (279693)


The information in this article applies to:

  • Microsoft Visual Basic Professional Edition for Windows 5.0
  • Microsoft Visual Basic Professional Edition for Windows 6.0
  • Microsoft Visual Basic Enterprise Edition for Windows 5.0
  • Microsoft Visual Basic Enterprise Edition for Windows 6.0
This article was previously published under Q279693

SUMMARY

InstallShield provides a Visual Basic Setup Wizard that scans Visual Basic applications for dependencies and creates a setup. Sometimes, a component may call another component in such a way that the wizard cannot determine the dependency. In addition, components that are added after the wizard is run may not be included in the setup.

Some of the common errors that occur from applications that are installed with missing components are:
Error 429 ActiveX Component Can't Create Object

-or-

Unable to bind to field or data member "name of field"

-or-

Error loading DLL.

MORE INFORMATION

NOTE: Microsoft does not support the creation of Visual Basic setup programs with InstallShield. For more information, refer to the following Microsoft Knowledge Base article:

167053 INFO: InstallShield Not Supported by Microsoft Tech Support

Use the following steps to troubleshoot your installation:
  1. Create a Package and Deployment Wizard (Visual Basic 6.0) or Setup Wizard (Visual Basic 5.0) setup.
  2. Install the setup that you create in step 1 on the target computer.
  3. If the problem is resolved after you install the application, continue with step 4. If the problem is not resolved, check the Microsoft Knowledge Base for more information regarding the error.
  4. If you create the setup with the Package and Deployment Wizard, you should have a Support Files folder that is located in the same folder as your package. The files in the folder are required in order for your Visual Basic application to run. Compare these files with the files in your InstallShield setup to determine what is missing.

REFERENCES

For more information about InstallShield, visit the InstallShield support Web site at:

http://support.installshield.com

Modification Type:MinorLast Reviewed:7/13/2004
Keywords:kbDeployment kbhowto KB279693
©2004 Microsoft Corporation. All rights reserved.