"Stop 0x0000001e" on Windows 2000 Server (279640)
The information in this article applies to:
- Microsoft Windows 2000 Server SP1
This article was previously published under Q279640 SYMPTOMS
When you are running Windows 2000 Server with or without Service Pack 1 (SP1), you may receive one of the following stop codes:
Stop 0x0000001e (0xc0000005, 0xa00fb4e2, 0x00000000, 0x0000000c)
Stop 0x0000001e (0xc0000005, 0xa00f8d53, 0x00000000, 0x0000000c)
CAUSE
This issue is caused by problem if certain top-level window handles are passed to the GetAncestor function.
For more information about the GetAncestor function, see the Application Programming Interface (API) reference at the following Microsoft Web site:
RESOLUTIONA supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
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11/30/00 06:09p 5.0.2195.2291 222,480 Gdi32.dll
11/30/00 06:09p 5.0.2195.2775 379,152 User32.dll
11/30/00 06:06p 5.0.2195.3034 1,639,792 Win32k.sys
11/30/00 06:09p 5.0.2195.2228 243,472 Winsrv.dll
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type: | Minor | Last Reviewed: | 10/7/2005 |
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Keywords: | kbHotfixServer kbQFE kbbug kbfix kbWin2000PreSP3Fix KB279640 |
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