"Stop 0x1E" or "Stop 0x50" with Terminal Services Client Print Session (279343)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional

This article was previously published under Q279343

SYMPTOMS

A Windows 2000-based Terminal Services server may generate a "Stop 0x1E" or "Stop 0x50" error message during a Terminal Services client print session. This may be caused by selecting a particular font in the document that is being printed. Such fonts include:

Type 1 multiple master fonts (legacy fonts)
Far East fonts containing both English and a localized name

This problem can occur if such fonts are installed on the computer or are accessed as printer fonts.

CAUSE

The error is caused by a comparison operation within the font data.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time    Version        Size       File name
   --------------------------------------------------------
   11/11/2000  12:01a  5.0.2195.2291    222,480  Gdi32.dll
   11/11/2000  12:01a  5.0.2195.2303    379,152  User32.dll
   11/10/2000  11:45p  5.0.2195.2715  1,639,760  Win32k.sys
   11/11/2000  12:01a  5.0.2195.2228    243,472  Winsrv.dll

WORKAROUND

You may be able to work around this problem by changing the printer driver to a substitute driver.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbWin2000PreSP2Fix KB279343