XADM: Exchange Server May Not Close Registry Properly After Installation (279158)

MORE INFORMATION

The manual workaround is to open up the registry for that value, and retype the name exactly as you see it. That way, the string will be correct and you will not see this problem. You can also go to the end of the string, press DELETE once or twice to remove any unseen characters. Also, as another workaround, you can use the following two-part procedure.

Part One

Perform this step on the primary node first. You can either stop the cluster service on the second node, or run the same commands on the next node.

1. Using Regfind from either the Microsoft Windows NT 4.0 version 3 Resource Kit or the Microsoft Windows 2000 Resource Kit, use the following command to gather and check the registry settings:

   regfind local machine name -p HKEY_LOCAL_MACHINE\cluster -z > filename.txt

2. Open the text file and it will show you what keys do not end in NULL under the cluster hive. The following is a standard installation of Exchange Server 5.5 on a Windows 2000 cluster server with Service Pack 1 (SP1). Your results may vary:

   HKEY_LOCAL_MACHINE\cluster
       Resources
       09df7cdc-636e-49c9-8f47-ad8bffa4c82b
       Parameters
       ServiceName = (*** MISSING TRAILING NULL CHARACTER***)MSExchangeIS 0e286e64-fd88-42bf-a9db-5c1feba9bbda
       Parameters
       ServiceName = (*** MISSING TRAILING NULL CHARACTER ***)MSExchangeMSMI
       1a6745a2-d268-4b77-8d8c-621630c11866
       Description = (*** MISSING TRAILING NULL CHARACTER ***)'"Exchange message tracking logs"'248941cc-057c-46c4-b3b5-ae416907181c
       Description = (*** MISSING TRAILING NULL CHARACTER ***)MS Schedule+ Free/Busy Connector
       Parameters
       ServiceName = (*** MISSING TRAILING NULL CHARACTER ***)MSExchangeFB
       2863ea10-e0b4-4e5c-93dd-754a3448baa0
       Parameters
       ServiceName = (*** MISSING TRAILING NULL CHARACTER ***)MSExchangeDS
       4215a05b-26e7-42dc-84d7-50f74c7ba312
       Parameters
       ServiceName = (*** MISSING TRAILING NULL CHARACTER ***)MSExchangeDX
       619701dd-1c23-42fc-a9b8-9c1d94e6d0af
       Description = (*** MISSING TRAILING NULL CHARACTER ***)Microsoft Exchange System Attendant
       Parameters
       ServiceName = (*** MISSING TRAILING NULL CHARACTER ***)MSExchangeSA
       635372ed-1d4b-49ba-9b13-3c1d08df61eb
       Description = (*** MISSING TRAILING NULL CHARACTER ***)'"Access to address objects"'7208345a-9beb-45f3-bdf3-30fb073dba0f
       Description = (*** MISSING TRAILING NULL CHARACTER ***)Microsoft Exchange Event Service
       Parameters
       ServiceName = (*** MISSING TRAILING NULL CHARACTER ***)MSExchangeES
       c5c03485-7d2e-40fa-8438-b17ff33832dc
       Description = (*** MISSING TRAILING NULL CHARACTER ***)'"Access for MSMI postoffice"'f6d99bf9-44bc-41cb-a919-0617af627459
       Description = (*** MISSING TRAILING NULL CHARACTER ***)'"Access to EDK objects"'
   					

3. If you are satisfied with the selection of keys under the cluster hive that Regfind will edit, go to Part Two.

Part Two

Using the following command to add NULL to the registry keys in your text file: Adding a text file is optional, but recommended just to compare and make sure.

The command, regfind /?, will give you detailed descriptions of the command options.

This problem has been seen with the product PATROL for Microsoft Windows 2000; the component name is PATROL Knowledge Module for Microsoft Cluster Server.