Errors occur when you add a category by using the Catalog Editor in Business Desk (279052)



The information in this article applies to:

  • Microsoft Commerce Server 2002
  • Microsoft Commerce Server 2000

This article was previously published under Q279052

SYMPTOMS

When you try to add a new category by using the Catalog Editor in the Business Desk client, you may receive the following error message:
Error Type:
Microsoft VBScript runtime (0x800A01A8)
Object required: '[undefined]'
/retailbizdesk/catalogs/editor/edit_Category.asp, line 732

CAUSE

The Allow Per-Session Cookies (not stored) security setting in the Microsoft Internet Explorer security properties is set to disabled.

RESOLUTION

To enable the Internet Explorer per session cache, follow these steps:
  1. In Internet Explorer, click Tools, click Internet Options, and then click the Security tab.
  2. Click the appropriate zone, and then click Custom Level.
  3. For the Allow Per-Session Cookies (not stored) option, click Enable.

STATUS

This behavior is by design. The Business Desk requires that per-session cookies be enabled to operate correctly.

MORE INFORMATION

For additional information about managing cookies, click the following article numbers to view the articles in the Microsoft Knowledge Base:

196955 How to set and customize cookies settings in Internet Explorer

283185 How to manage cookies in Internet Explorer 6

223799 Description of persistent and per-session cookies in Internet Explorer


Modification Type:MajorLast Reviewed:3/18/2004
Keywords:kbbug kbpending KB279052 kbAudEndUser