OL2000: Dr. Watson Error Message When You Use the Signature Picker (279023)


The information in this article applies to:

  • Microsoft Windows 2000 Professional
  • Microsoft Outlook 2000
This article was previously published under Q279023

SYMPTOMS

When you click the Signature Picker list to select a signature in Outlook, you may receive a Dr. Watson error message.

CAUSE

This behavior occurs because the Comctl32.dll file is missing some of the required Component Object Model (COM) components for drop-down boxes.

RESOLUTION

The Comctl32.dll file that is missing the COM components is part of Internet Explorer installation. To resolve this behavior, update your version of Internet Explorer 5 to Internet Explorer 5.01 Service Pack 1 (SP1) or to Internet Explorer 5.5.

MORE INFORMATION

Modification Type:MajorLast Reviewed:5/20/2003
Keywords:kbprb KB279023
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