Error Message When you Delete Files in a My Documents Folder That Is Redirected to a Netware Server (278885)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional

This article was previously published under Q278885

SYMPTOMS

When you redirect the My Documents folder to a Netware server and then try to delete a file in the My Documents folder, you may receive the following error message after you confirm that you want the file to be sent to the Recycle Bin:

Cannot Delete filename: Cannot find the specified file
Make sure you specify the correct path and filename

The file is deleted correctly; if you refresh the view, the file is no longer in the folder.

CAUSE

This problem can occur because the shell determines whether the file can be deleted before the file is deleted. When the file is in the My Documents folder on a Netware server, the shell deletes the file.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:

   Date        Time     Version         Size        File name
   -----------------------------------------------------------
   5/31/2001   03:31p   5.0.3315.1000   2,337,552   Shell32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

This problem does not occur when you redirect the My Documents folder to either a Windows NT-based or Windows 2000-based server.

Note that this problem occurs only when the My Documents folder is on a Netware server. This problem does not occur when you open a UNC window to a Netware server. For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kberrmsg kbfix kbNetWareService kbshell kbWin2000PreSP2Fix kbWin2000sp3fix KB278885