PPT97: Unable to Open PowerPoint 98 Files in PowerPoint 97 If Sent by E-mail (278382)


The information in this article applies to:

  • Microsoft PowerPoint 97 for Windows
  • Microsoft PowerPoint 98 Macintosh Edition
This article was previously published under Q278382

SYMPTOMS

In PowerPoint 97 for Windows, when you try to open a PowerPoint 98 presentation that was sent via e-mail, or when you double-click the file icon in the mail message, PowerPoint 97 is unable to open the file.

CAUSE

This occurs when the PowerPoint 98 presentation does not have either the .ppt or .pps extension appended to its file name. Microsoft Windows can only associate files with programs by using the three-letter extensions. Without these extensions, Windows does not know which program can read or modify the file.

RESOLUTION

When you save your file, add the .ppt file name extension for a standard presentation, or the .pps extension for a PowerPoint show. You can also rename the existing file to have the appropriate three-letter extension.
Modification Type:MajorLast Reviewed:10/3/2002
Keywords:kbprb KB278382
©2002 Microsoft Corporation. All rights reserved.