Unable to Properly Install a USB Device (278289)
The information in this article applies to:
- Microsoft Windows Millennium Edition
This article was previously published under Q278289 SYMPTOMS
After you add a new Universal Serial Bus (USB) device, it may appear in Device Manager with a black exclamation point (!) on a yellow field. The device properties may indicate a status of "Code 10," and may include the following the informational text or text that is similar to this text:
This device is either not present, not working properly, or does not have all the drivers installed. (Code 10)
This problem may occur during device configuration and initialization. Note that the same device may function properly with a computer that is running Microsoft Windows 98 or Microsoft Windows 98 Second Edition.
CAUSE
The problem can occur during device configuration and initialization, when a USB-client driver submits a USB Request Block (URB). The error returned is STATUS_INVALID_PARAMETER ((NTSTATUS)0xC000000DL).
Functionality in the Windows Millennium Edition (Me) Usbhub.sys file incorrectly fails validation of a configuration descriptor when the size is not exactly equal to the size that is outlined in the Universal Serial BUS (USB) 1.1 specification.
The size is defined as USB_CONFIGURATION_DESCRIPTOR (9 bytes). The specification says that the host driver should fail the validation if the configuration descriptor size is less than USB_CONFIGURATION_DESCRIPTOR. However, a failure occurs if the configuration descriptor length is less than or greater than the defined size.
If the descriptor returns with a value in its length field that is greater than defined by this specification, the extra bytes are ignored by the host, but the next descriptor is located by using the length returned rather than the length expected.
RESOLUTIONA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
----------------------------------------------------
11/13/00 7:06:40pm 4.90.3002.0 41,840 Usbhub.sys
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type: | Minor | Last Reviewed: | 10/18/2005 |
---|
Keywords: | kbHotfixServer kbQFE kbbug kbenv kbfix kbHardware kbQFE KB278289 |
---|
|