OL2002: Error Message: Cannot Print Unless an Item Is Selected. Select an Item and Then Try to Print Again (278161)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q278161

SYMPTOMS

When you try to print from Outlook, you may receive the following error message:
Cannot print unless an item is selected. Select an item and then try to print again.
This error message occurs even when you have an item selected.

CAUSE

This behavior occurs because of a corrupted Outlook printer settings file.

RESOLUTION

To resolve this problem, exit Outlook, delete the Outlook printer settings file, and then restart Outlook. To do this:

If You Have Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows NT

  1. Click Start, point to Find, and click Files or Folders.
  2. In the Named box, type outlprnt. Verify that your entire hard disk is being searched.
  3. In the Look In box, click My Computer, click the Include Subfolders option, and then click Find Now.
  4. Right-click the file, and then click Delete.
  5. Close the Find dialog box.

If You Have Microsoft Windows 2000 or Microsoft Windows Millennium Edition (Me)

  1. Click Start, point to Find, and click Files or Folders.
  2. In the Search for files for folders named box, type outlprnt. Verify that your entire hard disk is being searched.
  3. In the Look In box, click My Computer, and then click Search Now.
  4. Right-click the file, and then click Delete.
  5. Close the Search dialog box.

MORE INFORMATION

Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kberrmsg kbprb KB278161
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