You receive NDRs when you switch from Outlook 2000 to Outlook 2002 (278133)
The information in this article applies to:
- Microsoft Outlook 2000
- Microsoft Outlook 2002
- Microsoft Outlook 2000, Service Release 1 (SR-1)
This article was previously published under Q278133 SYMPTOMS
If you configure Outlook 2000 Corporate or Workgroup (CW) with an Internet E-mail account, upgrade to Outlook 2002, verify that you can send and receive messages, remove Outlook 2002, and re-install Outlook 2000, you receive non-delivery receipts (NDRs)when you try to send messages.
CAUSE
This problem occurs because you do not have an Internet E-mail service in your Outlook 2000 profile.
WORKAROUND
To work around this problem, reconfigure your profile to include the Internet E-mail service. For additional information about how to configure Outlook 2000 (CW) with an Internet E-mail service, click the article number below
to view the article in the Microsoft Knowledge Base:
195500 OL2000: (CW) Configuring the Internet E-mail Information Service
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 12/2/2004 |
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| Keywords: | kbbug kberrmsg kbpending KB278133 |
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