OLEXP: Outlook Express Disconnects Your Current Connection (277983)

The information in this article applies to:

Microsoft Outlook Express 5.5 for Windows Millennium Edition
Microsoft Outlook Express 5.5 for Windows 98 Second Edition
Microsoft Outlook Express 5.01 for Windows 98 Second Edition
Microsoft Outlook Express 5.0 for Windows 98 Second Edition
Microsoft Outlook Express 5.5 for Windows 98
Microsoft Outlook Express 5.01 for Windows 98
Microsoft Outlook Express 5.0 for Windows 98
Microsoft Outlook Express 5.5 for Windows 95
Microsoft Outlook Express 5.01 for Windows 95
Microsoft Outlook Express 5.0 for Windows 95
Microsoft Outlook Express 5.5 for Windows 2000
Microsoft Outlook Express 5.01 for Windows 2000

This article was previously published under Q277983

For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you start Outlook Express and check for messages, Outlook Express may disconnect your current dial-up connection, and then redial.

CAUSE

This behavior can occur because Outlook Express is set to dial a specific connection and forces any current connection to be disconnected.

RESOLUTION

To resolve this behavior, disable the Outlook Express dialing options. To do this:

Start Outlook Express.
On the Tools menu, click Accounts.
Click your Internet e-mail account, and then click Properties.
On the Connection tab, click to clear the Always connect to this account using check box, and then click Apply.
Click OK to close the Account Properties dialog box, and then click Close to close the Internet Accounts dialog box.
Exit Outlook Express.

Modification Type:	Major	Last Reviewed:	6/28/2004
Keywords:	kbprb KB277983