RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Platform Builder version that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later.
Non-Far East Shell
Date Time Size File name Platform
-------------------------------------------------------------------
09/20/00 00:07:17 750,220 Explorer.lib ARM720 debug
09/20/00 00:07:18 323,584 Explorer.pdb ARM720 debug
09/20/00 00:07:17 636,128 Explorer.lib ARM720 retail
09/20/00 00:07:17 323,584 Explorer.pdb ARM720 retail
09/20/00 00:07:16 748,568 Explorer.lib SA1100 debug
09/20/00 00:07:16 323,584 Explorer.pdb SA1100 debug
09/20/00 00:07:15 634,984 Explorer.lib SA1100 retail
09/20/00 00:07:16 323,584 Explorer.pdb SA1100 retail
09/20/00 00:07:14 819,140 Explorer.lib R3000 debug
09/20/00 00:07:15 331,776 Explorer.pdb R3000 debug
09/20/00 00:07:14 722,220 Explorer.lib R3000 retail
09/20/00 00:07:14 331,776 Explorer.pdb R3000 retail
09/20/00 00:07:13 819,404 Explorer.lib R4100 debug
09/20/00 00:07:13 331,776 Explorer.pdb R4100 debug
09/20/00 00:07:12 721,496 Explorer.lib R4100 retail
09/20/00 00:07:13 331,776 Explorer.pdb R4100 retail
09/20/00 00:07:11 819,140 Explorer.lib R4300 debug
09/20/00 00:07:12 331,776 Explorer.pdb R4300 debug
09/20/00 00:07:11 721,544 Explorer.lib R4300 retail
09/20/00 00:07:11 331,776 Explorer.pdb R4300 retail
09/20/00 00:07:10 797,914 Explorer.lib PPC403 debug
09/20/00 00:07:10 331,776 Explorer.pdb PPC403 debug
09/20/00 00:07:09 671,516 Explorer.lib PPC403 retail
09/20/00 00:07:09 331,776 Explorer.pdb PPC403 retail
09/20/00 00:07:08 797,914 Explorer.lib PPC821 debug
09/20/00 00:07:08 331,776 Explorer.pdb PPC821 debug
09/20/00 00:07:07 671,516 Explorer.lib PPC821 retail
09/20/00 00:07:08 331,776 Explorer.pdb PPC821 retail
09/20/00 00:07:07 762,164 Explorer.lib SH3 debug
09/20/00 00:07:07 323,584 Explorer.pdb SH3 debug
09/20/00 00:07:06 762,522 Explorer.lib SH3 retail
09/20/00 00:07:06 323,584 Explorer.pdb SH3 retail
09/20/00 00:07:05 762,128 Explorer.lib SH4 debug
09/20/00 00:07:06 323,584 Explorer.pdb SH4 debug
09/20/00 00:07:04 762,522 Explorer.lib SH4 retail
09/20/00 00:07:05 323,584 Explorer.pdb SH4 retail
09/20/00 00:07:04 668,006 Explorer.lib i486 debug
09/20/00 00:07:04 331,776 Explorer.pdb i486 debug
09/20/00 00:07:03 571,950 Explorer.lib i486 retail
09/20/00 00:07:03 331,776 Explorer.pdb i486 retail
Far East Shell
Date Time Size File name Platform
-------------------------------------------------------------------
09/20/00 00:07:02 752,056 Explorer.lib ARM720 debug
09/20/00 00:07:03 323,584 Explorer.pdb ARM720 debug
09/20/00 00:07:02 637,402 Explorer.lib ARM720 retail
09/20/00 00:07:02 323,584 Explorer.pdb ARM720 retail
09/20/00 00:07:01 750,404 Explorer.lib SA1100 debug
09/20/00 00:07:01 323,584 Explorer.pdb SA1100 debug
09/20/00 00:07:00 636,258 Explorer.lib SA1100 retail
09/20/00 00:07:01 323,584 Explorer.pdb SA1100 retail
09/20/00 00:06:59 821,168 Explorer.lib R3000 debug
09/20/00 00:07:00 331,776 Explorer.pdb R3000 debug
09/20/00 00:06:59 723,546 Explorer.lib R3000 retail
09/20/00 00:06:59 331,776 Explorer.pdb R3000 retail
09/20/00 00:06:58 821,432 Explorer.lib R4100 debug
09/20/00 00:06:58 331,776 Explorer.pdb R4100 debug
09/20/00 00:06:57 722,782 Explorer.lib R4100 retail
09/20/00 00:06:58 331,776 Explorer.pdb R4100 retail
09/20/00 00:06:56 821,168 Explorer.lib R4300 debug
09/20/00 00:06:57 331,776 Explorer.pdb R4300 debug
09/20/00 00:06:56 722,830 Explorer.lib R4300 retail
09/20/00 00:06:56 331,776 Explorer.pdb R4300 retail
09/20/00 00:06:55 799,854 Explorer.lib PPC403 debug
09/20/00 00:06:55 331,776 Explorer.pdb PPC403 debug
09/20/00 00:06:54 672,832 Explorer.lib PPC403 retail
09/20/00 00:06:55 331,776 Explorer.pdb PPC403 retail
09/20/00 00:06:53 799,854 Explorer.lib PPC821 debug
09/20/00 00:06:54 331,776 Explorer.pdb PPC821 debug
09/20/00 00:06:53 672,832 Explorer.lib PPC821 retail
09/20/00 00:06:53 331,776 Explorer.pdb PPC821 retail
09/20/00 00:06:52 763,824 Explorer.lib SH3 debug
09/20/00 00:06:52 323,584 Explorer.pdb SH3 debug
09/20/00 00:06:51 763,988 Explorer.lib SH3 retail
09/20/00 00:06:52 323,584 Explorer.pdb SH3 retail
09/20/00 00:06:51 763,860 Explorer.lib SH4 debug
09/20/00 00:06:51 323,584 Explorer.pdb SH4 debug
09/20/00 00:06:50 763,952 Explorer.lib SH4 retail
09/20/00 00:06:50 323,584 Explorer.pdb SH4 retail
09/20/00 00:06:49 670,118 Explorer.lib i486 debug
09/20/00 00:06:50 331,776 Explorer.pdb i486 debug
09/20/00 00:06:49 573,298 Explorer.lib i486 retail
09/20/00 00:06:49 331,776 Explorer.pdb i486 retail