Incorrect Printing of Swedish Characters to Generic/Text Only Printers When You Use CodePage 850 (277921)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional

This article was previously published under Q277921

SYMPTOMS

When you print Swedish documents to a Generic/Text Only printer that is configured with a font selection code page 850 (Multilingual Latin 1 (850)), Swedish accented characters such as A or O with a ring or dieresis above the character print as black squares.

If you print the same documents to a file and then view this file with a hexadecimal editor, you can see that the affected characters all translated to the same hexadecimal value, 0xFE.

CAUSE

This problem can occur when the affected characters are incorrectly translated to 0xFE because of incorrect coding of the translation table for code page 850.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time   Version        Size    File name
   ----------------------------------------------------
   12/11/2000  16:54  0.3.0.0         8,464  Tty.dll
   12/11/2000  16:54  5.0.2195.3064  39,424  Ttyres.dll
   12/11/2000  16:54  0.3.0.0        16,144  Ttyui.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbenv kbfix kbHardware kbprint kbWin2000PreSP2Fix kbWin2000PreSP3Fix kbWin2000sp3fix KB277921