XADM: Setup of a Connector Does Not Succeed With Error 0xC0072030 (277771)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
This article was previously published under Q277771

SYMPTOMS

After an Exchange 2000 Server installation, if you run Setup and then choose to install a connector, Setup does not succeed and you receive the following error message:
Setup failed while installing sub-component connector with error code 0xC0072030 (please consult the installation logs for a detailed description). You may cancel the installation or try the failed setup again.

CAUSE

This behavior occurs because there is no mailbox store on the server.

RESOLUTION

To resolve this behavior, create a new mailbox store on the server, and then run Setup again.

MORE INFORMATION

In Exchange, connectors use a mailbox store in order to send and receive messages. If there is no mailbox store, the installation of connectors may not succeed because the installation of those connectors looks for a mailbox store in which to create a mailbox for the connector.

If you look at the Exchange Server Setup Progress log, you see entries similar to the following ones when you receive the error mentioned in the "Symptoms" section of this article:

[10:18:06] ScLookupDefaultPrivateMDB (K:\admin\src\udog\excommon\ptudutil.cxx:367)
Error code 0XC0072030 (8240): There is no such object on the server.

[10:18:06] CBaseConnectorAtom::ScCreateConnectorDob (K:\admin\src\udog\excommon\baseconnatom.cxx:647)
Error code 0XC0072030 (8240): There is no such object on the server.

[10:18:06] CBaseConnectorAtom::ScAddDSObjects (K:\admin\src\udog\excommon\baseconnatom.cxx:481)
Error code 0XC0072030 (8240): There is no such object on the server.

[10:18:06] CBaseAtom::ScAdd (K:\admin\src\udog\setupbase\basecomp\baseatom.cxx:860)
Error code 0XC0072030 (8240): There is no such object on the server.

[10:18:06] Service = 'LME-NOTES' CBaseServiceAtom::ScAdd (K:\admin\src\udog\setupbase\basecomp\basesvcatom.cxx:196)
Error code 0XC0072030 (8240): There is no such object on the server.

[10:18:06] mode = 'Install' (61953) CBaseAtom::ScSetup (K:\admin\src\udog\setupbase\basecomp\baseatom.cxx:775)
Error code 0XC0072030 (8240): There is no such object on the server.

[10:19:04] CBaseConnectorAtom::ScSetup (K:\admin\src\udog\excommon\baseconnatom.cxx:172)
Error code 0XC0072030 (8240): There is no such object on the server.

[10:19:04] Leaving CBaseConnectorAtom::ScSetup

[10:19:04] Setup encountered an error during Microsoft Exchange Connector for Lotus Notes of Install component task. CBaseComponent::ScSetup (K:\admin\src\udog\setupbase\basecomp\basecomp.cxx:1031)
Error code 0XC0072030 (8240): There is no such object on the server.

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kberrmsg kbprb KB277771
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