Cannot Hear Audio Through Your Headphones When Connected to CD-ROM (277653)


The information in this article applies to:

  • Microsoft Windows Media Player 7
  • Microsoft Windows Media Player 7.1
This article was previously published under Q277653

SYMPTOMS

After you install Windows Media Player 7 or 7.1, you are unable to hear compact disc audio through the headphone jack on the computer's CD-ROM drive.

CAUSE

This behavior occurs because, although Windows Media Player uses digital playback, the headphone jack on the CD-ROM drive is live only during analog playback. Windows Media Player 7 and 7.1 are set to use digital audio extraction methods by default.

RESOLUTION

To obtain playback through the CD-ROM headphone jack, clear the Digital Playback selection in Windows Media Player in the CD Audio Options settings. To do so, follow these steps:
  1. Start Windows Media Player 7.
  2. Click Tools, click Options, and then click CD Audio.
  3. Click to clear Use Digital Playback.

MORE INFORMATION

For additional information about the digital audio extraction process, click the article number below to view the article in the Microsoft Knowledge Base:

271647 A Description of the Digital Audio Extraction Feature

Modification Type:MinorLast Reviewed:1/25/2006
Keywords:kbprb kbsound KB277653
©2004 Microsoft Corporation. All rights reserved.