Encarta: How to Order Headset Replacement Parts (277020)
The information in this article applies to:
- Microsoft Encarta Language Learning French
- Microsoft Encarta Language Learning French Deluxe
- Microsoft Encarta Language Learning Spanish
- Microsoft Encarta Language Learning Spanish Deluxe
This article was previously published under Q277020 SUMMARY
The programs listed at the beginning of this article include a headset that is manufactured by Andrea Electronics.
If you have an issue with the headset, please contact Andrea Electronics at the following phone number to obtain a replacement headset or additional parts:
MORE INFORMATION
Common issues include a broken earpiece or a broken microphone.
In addition, your sound card may not provide the required voltage for the headset to work.
Microsoft does not stock replacement parts for the headset.
The model number of the microphone is NC-110.
The model number of the power adapter that you need if your sound card does not provide the microphone with 1.25 volts is the ALPS-100.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Major | Last Reviewed: | 11/24/2003 |
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| Keywords: | kb3rdparty kbHardware kbinfo KB277020 |
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