Compaq Presario 1200 Series Laptop Computer Hangs When Starting Internet Explorer 5 or Later (276997)


The information in this article applies to:

  • Microsoft Internet Explorer 5.5 for Windows 98
  • Microsoft Internet Explorer 5.01 for Windows 98 SP 1
  • Microsoft Internet Explorer 5.0 for Windows 98
  • Microsoft Internet Explorer 5.5 for Windows 95
  • Microsoft Internet Explorer 5.01 for Windows 95 SP 1
  • Microsoft Internet Explorer 5.0 for Windows 95
  • the operating system: Microsoft Windows 98 Second Edition
  • the operating system: Microsoft Windows Millennium Edition
This article was previously published under Q276997

SYMPTOMS

When you attempt to start Internet Explorer version 5 or later on a Compaq Presario 1200 series laptop computer, the computer may stop responding (hang). When you reduce graphic hardware acceleration, the behavior is not resolved.

CAUSE

This issue can occur if the computer is running an outdated or incompatible display adapter driver.

RESOLUTION

To resolve this issue, contact the manufacturer to inquire about updated drivers.

MORE INFORMATION

This issue has been reported when a Neomagic 128XD video card is used.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbprb kbProd2Web KB276997
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