Internal Record Error Opening HIS 2000 Com.cfg with SNA 4.0 (276460)

The information in this article applies to:

Microsoft Host Integration Server 2000
Microsoft SNA Server 4.0
Microsoft SNA Server 4.0 SP1
Microsoft SNA Server 4.0 SP2
Microsoft SNA Server 4.0 SP3

This article was previously published under Q276460

SYMPTOMS

If you open an SNA configuration file that was created with Host Integration Server 2000 (HIS 2000) by using the SNA 4.0 Manager, you may receive the following error:

SNAOLE: Internal: Invalid Record

CAUSE

Before Host Integration Server 2000 was released, the format of the configuration file was uncertain. Because of changes internally in the Com.cfg file, SNA Server 4.0 reports errors when it tries to read configuration data that is related to shared folders or printers.

RESOLUTION

This problem has been corrected so that SNA 4.0 cannot open a Com.cfg file that is created by HIS 2000.

To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3.

This problem was first corrected in SNA Server 4.0 Service Pack 4.

Modification Type:	Minor	Last Reviewed:	12/15/2003
Keywords:	kbbug kbfix kbQFE kbSNA400PreSP4fix kbSNA400sp4fix KB276460