Internet Explorer May Not Open a Small Document (276436)
The information in this article applies to:
- Microsoft Internet Explorer 5.01 for Windows NT 4.0 SP 1
- Microsoft Internet Explorer 5.0 for Windows NT 4.0
- Microsoft Internet Explorer 5.01 for Windows 98 Second Edition SP 1
- Microsoft Internet Explorer 5.01 for Windows 2000 SP 1
This article was previously published under Q276436 SYMPTOMS
When you attempt to open a small document (such as a Microsoft Office document or a .pdf file) in Internet Explorer 5.01 or Internet Explorer 5.01 Service Pack 1 (SP1), you may receive the following error message:
The page cannot be displayed.
If you click Refresh, the document is displayed correctly.
CAUSE
This problem can occur under the following conditions:
- If the document is sent to the browser and the document includes the Content-Type or Content-Length headers. This is done by either using Active Server Pages (ASP) (Response.BinaryWrite), an Internet Server Application Programming Interface (ISAPI) extension, or a Common Gateway Interface (CGI) script.
- If the document is relatively small in size.
- If the Uniform Resource Locator (URL) that is requested is a long URL (more than 255 characters).
RESOLUTIONTo resolve this problem, obtain the latest service pack for Internet Explorer version 5.01. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
267954 How to Obtain the Latest Internet Explorer 5.01 Service Pack
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.01 Service Pack 2.
| Modification Type: | Major | Last Reviewed: | 11/26/2003 |
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| Keywords: | kbbug kbenv kbfile kbfix kbIE501preSP2fix kbQFE KB276436 |
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