No Sound or Video During Playback of Local or Streaming Media (276402)


The information in this article applies to:

  • Microsoft Windows Media Player 7 for Mac
  • Microsoft Windows Media Player for Macintosh 6.3
This article was previously published under Q276402

SYMPTOMS

When you play .asx or .asf files, Widows Media Player for Macintosh may not render audio or video playback.

CAUSE

This behavior may occur if the file was created by using an unsupported codec.

STATUS

This behavior is by design.

MORE INFORMATION

Microsoft does not support adding codecs to Windows Media Player for Macintosh. For additional information about supported codecs, click the article number below to view the article in the Microsoft Knowledge Base:

277699 Codecs Supported In Windows Media Player 7 for Mac

Modification Type:MinorLast Reviewed:1/25/2006
Keywords:kbprb KB276402
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