Microsoft Classic Board Games: Computer Stops Responding (Hangs) When You Attempt to Uninstall Program (276338)



The information in this article applies to:

  • Microsoft Classic Board Games

This article was previously published under Q276338

SYMPTOMS

When you attempt to uninstall Microsoft Classic Board Games, the computer may stop responding (hang).

CAUSE

This behavior can occur if a sound card based on the SoundMAX chip set is installed in your computer.

RESOLUTION

To resolve this issue, contact your hardware manufacturer to inquire about how to obtain and install the latest version of the sound driver for your sound card.

For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MajorLast Reviewed:12/2/2004
Keywords:kb3rdparty kbprb kbsound KB276338