AS/400 Print Jobs May Print Blank Pages after Job End (276265)

The information in this article applies to:

Microsoft Host Integration Server 2000
Microsoft SNA Server 4.0
Microsoft SNA Server 4.0 SP1
Microsoft SNA Server 4.0 SP2
Microsoft SNA Server 4.0 SP3

This article was previously published under Q276265

SYMPTOMS

When you print a print job from an AS/400 through SNA Server, you may have blank pages after the job ends. This problem only occurs when double-byte character set (DBCS) print jobs are printed from the AS/400.

CAUSE

This problem is not a form-feed problem, but rather the result of a "spurious job" from the AS/400. The AS/400 is sending a "clear buffer" message after SNA Server has already ended the job. This problem was corrected for S/36 print jobs; the same fix applies to AS/400 print jobs.

RESOLUTION

SNA Server 4.0

To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack

Host Integration Server 2000

To resolve this problem, obtain the latest service pack for Host Integration Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328152 How to Obtain the Latest Host Integration Server 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Host Integration Server 2000 Service Pack 1.

Modification Type:	Minor	Last Reviewed:	3/23/2005
Keywords:	kbbug kbfix kbHostIntegServ2000preSP1fix kbHostIntegServ2000SP1fix kbSNA400PreSP4fix kbSNA400sp4fix KB276265