Canon Canoscan FB 620U USB Scanner Is Displayed As an Unknown Device (276033)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q276033 SYMPTOMS
When you plug the Canon Canoscan 620U scanner in to a Universal Serial Bus (USB) port for the first time, the Add New Hardware wizard starts, but it installs the scanner as an unknown device.
CAUSE
This issue can occur because the manufacturer has not supplied Microsoft with the drivers for this device.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type: | Minor | Last Reviewed: | 1/15/2006 |
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Keywords: | kbbug KB276033 |
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