Windows CE 2.11 Cannot Connect to Security-Enhanced Web Pages (274999)


The information in this article applies to:

  • Microsoft Windows CE Platform Builder 2.11
This article was previously published under Q274999

SYMPTOMS

When you attempt to gain access to a secure Web site from Windows CE, you may receive the following error message:
Unable to establish secure connection.
Microsoft Pocket Internet Explorer may issue either of the following error messages:
The page you are looking for cannot be found.

Unable to establish secure connection.

CAUSE

This issue can occur because the VeriSign Certificate Authority (CA) has changed the hashing algorithm that is used for new Secure Sockets Layer (SSL) server certificates from Message Digest 5 (MD-5) to Secure Hash Algorithm 1 (SHA1). Note that the Microsoft Windows 2000 CA also uses SHA1 by default.

RESOLUTION

A supported software update is now available from Microsoft as Windows CE 2.11 Core OS QFE 32. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

The English version of this package should have the following file attributes or later: 
   Size       File name
   --------------------------
   9,680,304  Wce211qfe32.exe
The English version of this fix should contain the following files, with the listed file attributes or later: 
   Date        Time      Size       File name     Platform
   --------------------------------------------------------------
   07/18/2000  03:22am       5,277  Schannel.exp  Arm720 (retail)
   07/18/2000  03:22am       9,680  Schannel.lib  Arm720 (retail)
   07/18/2000  03:22am      12,284  Schannel.res  Arm720 (retail)
   07/18/2000  03:22am     150,396  Schnlsp.lib   Arm720 (retail)
   07/18/2000  03:22am      69,632  Schnlsp.pdb   Arm720 (retail)
   07/18/2000  03:21am     525,056  Spbase.lib    Arm720 (retail)
   07/18/2000  03:21am      77,824  Spbase.pdb    Arm720 (retail)

   07/18/2000  03:17am       5,277  Schannel.exp  Sa1100 (retail)
   07/18/2000  03:17am       9,680  Schannel.lib  Sa1100 (retail)
   07/18/2000  03:17am      12,284  Schannel.res  Sa1100 (retail)
   07/18/2000  03:17am     150,396  Schnlsp.lib   Sa1100 (retail)
   07/18/2000  03:17am      69,632  Schnlsp.pdb   Sa1100 (retail)
   07/18/2000  03:16am     525,056  Spbase.lib    Sa1100 (retail)
   07/18/2000  03:16am      77,824  Spbase.pdb    Sa1100 (retail)

   07/18/2000  02:22am       5,129  Schannel.exp  R3000 (retail)
   07/18/2000  02:22am      26,862  Schannel.lib  R3000 (retail)
   07/18/2000  02:22am      12,284  Schannel.res  R3000 (retail)
   07/18/2000  02:22am     175,476  Schnlsp.lib   R3000 (retail)
   07/18/2000  02:22am      69,632  Schnlsp.pdb   R3000 (retail)
   07/18/2000  02:22am     607,184  Spbase.lib    R3000 (retail)
   07/18/2000  02:22am      77,824  Spbase.pdb    R3000 (retail)

   07/18/2000  02:28am       5,129  Schannel.exp  R4100 (retail)
   07/18/2000  02:28am      26,862  Schannel.lib  R4100 (retail)
   07/18/2000  02:28am      12,284  Schannel.res  R4100 (retail)
   07/18/2000  02:28am     175,358  Schnlsp.lib   R4100 (retail)
   07/18/2000  02:28am      69,632  Schnlsp.pdb   R4100 (retail)
   07/18/2000  02:27am     606,286  Spbase.lib    R4100 (retail)
   07/18/2000  02:27am      77,824  Spbase.pdb    R4100 (retail)

   07/18/2000  02:33am       5,129  Schannel.exp  R4300 (retail)
   07/18/2000  02:33am      26,862  Schannel.lib  R4300 (retail)
   07/18/2000  02:33am      12,284  Schannel.res  R4300 (retail)
   07/18/2000  02:33am     175,368  Schnlsp.lib   R4300 (retail)
   07/18/2000  02:33am      69,632  Schnlsp.pdb   R4300 (retail)
   07/18/2000  02:33am     606,356  Spbase.lib    R4300 (retail)
   07/18/2000  02:33am      77,824  Spbase.pdb    R4300 (retail)

   07/18/2000  02:39am       5,277  Schannel.exp  Ppc403 (retail)
   07/18/2000  02:39am       9,680  Schannel.lib  Ppc403 (retail)
   07/18/2000  02:39am      12,284  Schannel.res  Ppc403 (retail)
   07/18/2000  02:39am     154,948  Schnlsp.lib   Ppc403 (retail)
   07/18/2000  02:39am      69,632  Schnlsp.pdb   Ppc403 (retail)
   07/18/2000  02:38am     542,644  Spbase.lib    Ppc403 (retail)
   07/18/2000  02:38am      77,824  Spbase.pdb    Ppc403 (retail)

   07/18/2000  02:44am       5,277  Schannel.exp  Ppc821 (retail)
   07/18/2000  02:44am       9,680  Schannel.lib  Ppc821 (retail)
   07/18/2000  02:44am      12,284  Schannel.res  Ppc821 (retail)
   07/18/2000  02:44am     154,948  Schnlsp.lib   Ppc821 (retail)
   07/18/2000  02:44am      69,632  Schnlsp.pdb   Ppc821 (retail)
   07/18/2000  02:43am     542,644  Spbase.lib    Ppc821 (retail)
   07/18/2000  02:43am      77,824  Spbase.pdb    Ppc821 (retail)

   07/18/2000  03:07am       5,935  Schannel.exp  Sh3 (retail)
   07/18/2000  03:07am      26,190  Schannel.lib  Sh3 (retail)
   07/18/2000  03:07am      12,284  Schannel.res  Sh3 (retail)
   07/18/2000  03:07am     159,818  Schnlsp.lib   Sh3 (retail)
   07/18/2000  03:07am      69,632  Schnlsp.pdb   Sh3 (retail)
   07/18/2000  03:06am     559,184  Spbase.lib    Sh3 (retail)
   07/18/2000  03:06am      77,824  Spbase.pdb    Sh3 (retail)

   07/18/2000  03:12am       5,935  Schannel.exp  Sh4 (retail)
   07/18/2000  03:12am      26,190  Schannel.lib  Sh4 (retail)
   07/18/2000  03:12am      12,284  Schannel.res  Sh4 (retail)
   07/18/2000  03:12am     159,580  Schnlsp.lib   Sh4 (retail)
   07/18/2000  03:12am      69,632  Schnlsp.pdb   Sh4 (retail)
   07/18/2000  03:11am     558,546  Spbase.lib    Sh4 (retail)
   07/18/2000  03:11am      77,824  Spbase.pdb    Sh4 (retail)

   07/18/2000  02:49am       5,935  Schannel.exp  i486 (retail)
   07/18/2000  02:49am      25,980  Schannel.lib  i486 (retail)
   07/18/2000  02:49am      12,284  Schannel.res  i486 (retail)
   07/18/2000  02:49am     139,942  Schnlsp.lib   i486 (retail)
   07/18/2000  02:49am      69,632  Schnlsp.pdb   i486 (retail)
   07/18/2000  02:48am     467,326  Spbase.lib    i486 (retail)
   07/18/2000  02:48am      77,824  Spbase.pdb    i486 (retail)

   Date        Time      Size       File name     Platform
   -------------------------------------------------------------
   07/18/2000  03:24am       5,276  Schannel.exp  Arm720 (debug)
   07/18/2000  03:24am       9,680  Schannel.lib  Arm720 (debug)
   07/18/2000  03:24am      12,284  Schannel.res  Arm720 (debug)
   07/18/2000  03:24am     169,494  Schnlsp.lib   Arm720 (debug)
   07/18/2000  03:24am      69,632  Schnlsp.pdb   Arm720 (debug)
   07/18/2000  03:24am     643,348  Spbase.lib    Arm720 (debug)
   07/18/2000  03:24am      77,824  Spbase.pdb    Arm720 (debug)

   07/18/2000  03:19am       5,276  Schannel.exp  Sa1100 (debug)
   07/18/2000  03:19am       9,680  Schannel.lib  Sa1100 (debug)
   07/18/2000  03:19am      12,284  Schannel.res  Sa1100 (debug)
   07/18/2000  03:19am     169,494  Schnlsp.lib   Sa1100 (debug)
   07/18/2000  03:19am      69,632  Schnlsp.pdb   Sa1100 (debug)
   07/18/2000  03:19am     643,348  Spbase.lib    Sa1100 (debug)
   07/18/2000  03:19am      77,824  Spbase.pdb    Sa1100 (debug)

   07/18/2000  02:25am       5,129  Schannel.exp  R3000 (debug)
   07/18/2000  02:25am      26,862  Schannel.lib  R3000 (debug)
   07/18/2000  02:25am      12,284  Schannel.res  R3000 (debug)
   07/18/2000  02:25am     195,052  Schnlsp.lib   R3000 (debug)
   07/18/2000  02:25am      69,632  Schnlsp.pdb   R3000 (debug)
   07/18/2000  02:25am     697,302  Spbase.lib    R3000 (debug)
   07/18/2000  02:25am      77,824  Spbase.pdb    R3000 (debug)

   07/18/2000  02:31am       5,129  Schannel.exp  R4100 (debug)
   07/18/2000  02:31am      26,862  Schannel.lib  R4100 (debug)
   07/18/2000  02:31am      12,284  Schannel.res  R4100 (debug)
   07/18/2000  02:30am     196,316  Schnlsp.lib   R4100 (debug)
   07/18/2000  02:30am      69,632  Schnlsp.pdb   R4100 (debug)
   07/18/2000  02:30am     698,090  Spbase.lib    R4100 (debug)
   07/18/2000  02:30am      77,824  Spbase.pdb    R4100 (debug)

   07/18/2000  02:36am       5,129  Schannel.exp  R4300 (debug)
   07/18/2000  02:36am      26,862  Schannel.lib  R4300 (debug)
   07/18/2000  02:36am      12,284  Schannel.res  R4300 (debug)
   07/18/2000  02:36am     195,052  Schnlsp.lib   R4300 (debug)
   07/18/2000  02:36am      69,632  Schnlsp.pdb   R4300 (debug)
   07/18/2000  02:36am     697,302  Spbase.lib    R4300 (debug)
   07/18/2000  02:36am      77,824  Spbase.pdb    R4300 (debug)

   07/18/2000  02:41am       5,276  Schannel.exp  Ppc403 (debug)
   07/18/2000  02:41am       9,680  Schannel.lib  Ppc403 (debug)
   07/18/2000  02:41am      12,284  Schannel.res  Ppc403 (debug)
   07/18/2000  02:41am     176,534  Schnlsp.lib   Ppc403 (debug)
   07/18/2000  02:41am      69,632  Schnlsp.pdb   Ppc403 (debug)
   07/18/2000  02:41am     668,012  Spbase.lib    Ppc403 (debug)
   07/18/2000  02:41am      86,016  Spbase.pdb    Ppc403 (debug)

   07/18/2000  02:46am       5,276  Schannel.exp  Ppc821 (debug)
   07/18/2000  02:46am       9,680  Schannel.lib  Ppc821 (debug)
   07/18/2000  02:46am      12,284  Schannel.res  Ppc821 (debug)
   07/18/2000  02:46am     176,534  Schnlsp.lib   Ppc821 (debug)
   07/18/2000  02:46am      69,632  Schnlsp.pdb   Ppc821 (debug)
   07/18/2000  02:46am     668,012  Spbase.lib    Ppc821 (debug)
   07/18/2000  02:46am      86,016  Spbase.pdb    Ppc821 (debug)

   07/18/2000  03:09am       5,935  Schannel.exp  Sh3 (debug)
   07/18/2000  03:09am      26,190  Schannel.lib  Sh3 (debug)
   07/18/2000  03:09am      12,284  Schannel.res  Sh3 (debug)
   07/18/2000  03:09am     176,694  Schnlsp.lib   Sh3 (debug)
   07/18/2000  03:09am      69,632  Schnlsp.pdb   Sh3 (debug)
   07/18/2000  03:09am     653,302  Spbase.lib    Sh3 (debug)
   07/18/2000  03:09am      77,824  Spbase.pdb    Sh3 (debug)

   07/18/2000  03:14am       5,935  Schannel.exp  Sh4 (debug)
   07/18/2000  03:14am      26,190  Schannel.lib  Sh4 (debug)
   07/18/2000  03:14am      12,284  Schannel.res  Sh4 (debug)
   07/18/2000  03:14am     176,472  Schnlsp.lib   Sh4 (debug)
   07/18/2000  03:14am      69,632  Schnlsp.pdb   Sh4 (debug)
   07/18/2000  03:14am     652,908  Spbase.lib    Sh4 (debug)
   07/18/2000  03:14am      77,824  Spbase.pdb    Sh4 (debug)

   07/18/2000  02:51am       5,935  Schannel.exp  i486 (debug)
   07/18/2000  02:51am      25,980  Schannel.lib  i486 (debug)
   07/18/2000  02:51am      12,284  Schannel.res  i486 (debug)
   07/18/2000  02:51am     157,426  Schnlsp.lib   i486 (debug)
   07/18/2000  02:51am      69,632  Schnlsp.pdb   i486 (debug)
   07/18/2000  02:50am     580,418  Spbase.lib    i486 (debug)
   07/18/2000  02:50am      77,824  Spbase.pdb    i486 (debug)

MORE INFORMATION

For related information about this problem, please see the following Microsoft Knowledge Base article:

266695 Cannot Connect to Secure Web Pages with Pocket Internet Explorer

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:5/27/2005
Keywords:kbfix kbprb kbQFE KB274999
©2004 Microsoft Corporation. All rights reserved.