You Cannot Delete Exchsrvr Folder and You Receive a "SHARING VIOLATION" Error Message (274996)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q274996

SYMPTOMS

If you attempt to delete the Exchsrvr folder, you may be unable to do so, and you may receive a "SHARING VIOLATION" error message.

RESOLUTION

To resolve this issue:
  1. Click Start, point to Settings, and then click Control Panel. Double-click Services.
  2. Stop and disable the Internet Information Services (IIS) service.
  3. Stop and disable the Content Index service.
After you perform these steps, you can delete the Webdata folder and the Exchsrvr folder.

MORE INFORMATION

After you use the Exchange Server CD-ROM to remove the Exchange Server services, and after you remove all of the registry keys that are associated with Exchange Server in accordance with the following Microsoft Knowledge Base article

259158 XADM: How to Manually Remove Exchange Server 5.5 Completely

if you attempt to delete the Exchsrvr folder, you cannot delete the folder and you receive the following error message:
SHARING VIOLATION
No new event ID messages are logged in the System event log or Application event log. You can delete all of the subfolders in the Exchsrvr folder except the Webdata folder. If you attempt to delete the Webdata folder, you receive a "SHARING VIOLATION" error message.
Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kberrmsg kbprb KB274996
©2004 Microsoft Corporation. All rights reserved.