Cannot Remove Suspend Command from the Start Menu (274639)



The information in this article applies to:

  • Microsoft Windows CE Platform Builder 2.12

This article was previously published under Q274639

SYMPTOMS

Setting the "HKEY_LOCAL_MACHINE\Explorer\Suspend" registry key does not prevent the Suspend command from appearing on the Start menu of the Handheld PC-style shell. The value of the "HKEY_LOCAL_MACHINE\Explorer\Suspend" registry key is set to 0 by default in the PLATFORM.REG file.

CAUSE

The code to check this registry key and act accordingly is missing.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows CE service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   public\wceshell\oak\lib

   Date      Time    Size    File name     Platform
   -------------------------------------------------------
   08/18/00  08:08p  750,220 Explorer.lib  ARM720\ce\debug
   08/18/00  08:08p  323,584 Explorer.pdb  ARM720\ce\debug
   08/18/00  08:07p  636,128 Explorer.lib  ARM720\ce\retail
   08/18/00  08:07p  323,584 Explorer.pdb  ARM720\ce\retail
   08/18/00  08:07p  748,568 Explorer.lib  SA1100\ce\debug
   08/18/00  08:07p  323,584 Explorer.pdb  SA1100\ce\debug
   08/18/00  08:06p  634,984 Explorer.lib  SA1100\ce\retail
   08/18/00  08:06p  323,584 Explorer.pdb  SA1100\ce\retail
   08/18/00  08:15p  819,140 Explorer.lib  R3000\ce\debug
   08/18/00  08:15p  331,776 Explorer.pdb  R3000\ce\debug
   08/18/00  08:15p  722,220 Explorer.lib  R3000\ce\retail
   08/18/00  08:15p  331,776 Explorer.pdb  R3000\ce\retail
   08/18/00  08:09p  819,404 Explorer.lib  R4100\ce\debug
   08/18/00  08:09p  331,776 Explorer.pdb  R4100\ce\debug
   08/18/00  08:09p  721,496 Explorer.lib  R4100\ce\retail
   08/18/00  08:09p  331,776 Explorer.pdb  R4100\ce\retail
   08/18/00  08:11p  819,140 Explorer.lib  R4300\ce\debug
   08/18/00  08:11p  331,776 Explorer.pdb  R4300\ce\debug
   08/18/00  08:11p  721,544 Explorer.lib  R4300\ce\retail
   08/18/00  08:11p  331,776 Explorer.pdb  R4300\ce\retail
   08/18/00  08:12p  797,914 Explorer.lib  PPC403\ce\debug
   08/18/00  08:12p  331,776 Explorer.pdb  PPC403\ce\debug
   08/18/00  08:12p  671,516 Explorer.lib  PPC403\ce\retail
   08/18/00  08:12p  331,776 Explorer.pdb  PPC403\ce\retail
   08/18/00  08:13p  797,914 Explorer.lib  PPC821\ce\debug
   08/18/00  08:13p  331,776 Explorer.pdb  PPC821\ce\debug
   08/18/00  08:13p  671,516 Explorer.lib  PPC821\ce\retail
   08/18/00  08:13p  331,776 Explorer.pdb  PPC821\ce\retail
   08/18/00  08:18p  762,164 Explorer.lib  SH3\ce\debug
   08/18/00  08:18p  323,584 Explorer.pdb  SH3\ce\debug
   08/18/00  08:17p  762,522 Explorer.lib  SH3\ce\retail
   08/18/00  08:17p  323,584 Explorer.pdb  SH3\ce\retail
   08/18/00  08:19p  762,128 Explorer.lib  SH4\ce\debug
   08/18/00  08:19p  323,584 Explorer.pdb  SH4\ce\debug
   08/18/00  08:18p  762,522 Explorer.lib  SH4\ce\retail
   08/18/00  08:18p  323,584 Explorer.pdb  SH4\ce\retail
   08/18/00  08:14p  668,006 Explorer.lib  i486\CE\debug
   08/18/00  08:14p  331,776 Explorer.pdb  i486\CE\debug
   08/18/00  08:14p  571,950 Explorer.lib  i486\CE\retail
   08/18/00  08:14p  331,776 Explorer.pdb  i486\CE\retail 

   public\wceshellfe\oak\lib
   08/22/00  07:03p  752,056 Explorer.lib  ARM720\ce\debug
   08/22/00  07:03p  323,584 Explorer.pdb  ARM720\ce\debug
   08/22/00  06:45p  637,402 Explorer.lib  ARM720\ce\retail
   08/22/00  06:45p  323,584 Explorer.pdb  ARM720\ce\retail
   08/22/00  07:02p  750,404 Explorer.lib  SA1100\ce\debug
   08/22/00  07:02p  323,584 Explorer.pdb  SA1100\ce\debug
   08/22/00  07:02p  636,258 Explorer.lib  SA1100\ce\retail
   08/22/00  07:02p  323,584 Explorer.pdb  SA1100\ce\retail
   08/22/00  07:00p  821,168 Explorer.lib  R3000\ce\debug
   08/22/00  07:00p  331,776 Explorer.pdb  R3000\ce\debug
   08/22/00  07:00p  723,546 Explorer.lib  R3000\ce\retail
   08/22/00  07:00p  331,776 Explorer.pdb  R3000\ce\retail
   08/22/00  07:01p  821,432 Explorer.lib  R4100\ce\debug
   08/22/00  07:01p  331,776 Explorer.pdb  R4100\ce\debug
   08/22/00  07:01p  722,782 Explorer.lib  R4100\ce\retail
   08/22/00  07:01p  331,776 Explorer.pdb  R4100\ce\retail
   08/22/00  07:00p  821,168 Explorer.lib  R4300\ce\debug
   08/22/00  07:00p  331,776 Explorer.pdb  R4300\ce\debug
   08/22/00  07:00p  722,830 Explorer.lib  R4300\ce\retail
   08/22/00  07:00p  331,776 Explorer.pdb  R4300\ce\retail
   08/22/00  07:02p  799,854 Explorer.lib  PPC403\ce\debug
   08/22/00  07:02p  331,776 Explorer.pdb  PPC403\ce\debug
   08/22/00  07:02p  672,832 Explorer.lib  PPC403\ce\retail
   08/22/00  07:02p  331,776 Explorer.pdb  PPC403\ce\retail
   08/22/00  07:01p  799,854 Explorer.lib  PPC821\ce\debug
   08/22/00  07:01p  331,776 Explorer.pdb  PPC821\ce\debug
   08/22/00  07:01p  672,832 Explorer.lib  PPC821\ce\retail
   08/22/00  07:01p  331,776 Explorer.pdb  PPC821\ce\retail
   08/22/00  06:51p  763,824 Explorer.lib  SH3\ce\debug
   08/22/00  06:51p  323,584 Explorer.pdb  SH3\ce\debug
   08/22/00  06:51p  763,988 Explorer.lib  SH3\ce\retail
   08/22/00  06:51p  323,584 Explorer.pdb  SH3\ce\retail
   08/22/00  07:00p  763,860 Explorer.lib  SH4\ce\debug
   08/22/00  07:00p  323,584 Explorer.pdb  SH4\ce\debug
   08/22/00  07:00p  763,952 Explorer.lib  SH4\ce\retail
   08/22/00  07:00p  323,584 Explorer.pdb  SH4\ce\retail
   08/22/00  06:59p  670,118 Explorer.lib  i486\CE\debug
   08/22/00  06:59p  331,776 Explorer.pdb  i486\CE\debug
   08/22/00  06:59p  573,298 Explorer.lib  i486\CE\retail
   08/22/00  06:59p  331,776 Explorer.pdb  i486\CE\retail
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:10/5/2005
Keywords:kbbug kbfix kbQFE KB274639