Multiple Master Fonts Are Not Printed Remotely to PCL Printers (274524)

SYMPTOMS

Printing a document with multiple master fonts to a remote PCL printer may not work if the menu name exceeds 27 characters.

Or, you may receive an error message on a blue screen when you view the "Blackadder Alts ITC" type 1 font sample page in the Fonts tool in Control Panel.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time    Version         Size      File name
   ---------------------------------------------------------
   10/07/2000  02:07p  5.0.2.225        287,856  Atmfd.dll
   10/07/2000  02:07p  5.0.2.225         31,504  Atmlib.dll
   09/19/2000  04:09p  5.0.2195.2291    222,480  Gdi32.dll
   10/06/2000  03:06p  5.0.2195.2431      3,584  Smsg.dll
   09/19/2000  04:46p  5.0.2195.2303    379,152  User32.dll
   09/22/2000  04:06p  5.0.2195.2309  1,639,760  Win32k.sys
   09/14/2000  01:00a  5.0.2195.2228    243,472  Winsrv.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes