PRJ2000: "Error 1904. Module Pjprots.dll Failed to Register" During Setup (274338)

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date         Time    Version     Size     File name     
   -----------------------------------------------------
   29-SEP-2000  14:16               1.02 MB  Install.msi
				

Temporary Workaround

To temporarily work around this problem, manually register Pjprots.dll. To do this, follow these steps:

1. In Microsoft Windows Explorer, browse to the the administrative installation location on your network.
2. Locate the Pjprots.dll file in the following folder:

   Pfiles\Msoffice\Office

3. Click pjprots.dll, and then click Copy on the Edit menu.
4. Browse to the folder that Microsoft Project 2000 Setup creates. By default, the folder is in the following location:

   C:\Program Files\Microsoft Office\Office

5. On the Edit menu, click Paste. Quit Windows Explorer.
6. Click Start, and then click Run.
7. In the Open box, type the following command:

   regsvr32 "c:\Program Files\Microsoft Office\Office\pjprots.dll"

8. Click OK.

After you receive confirmation that Pjprots.dll was successfully registered, install Microsoft Project 2000.

NOTE: You may continue to receive the error message that is described in the "Symptoms" section. If this occurs, click Ignore to successfully complete the installation.