Problems with Internet Explorer After Upgrade to Windows 2000 (274234)


The information in this article applies to:

  • Microsoft Internet Explorer 5.5 for Windows 2000
This article was previously published under Q274234

SYMPTOMS

After you upgrade to Windows 2000, you may experience one or more of the following symptoms:
  • When you start Internet Explorer, you may receive the following error message:
    Content Advisor
    Check the Content Advisor settings for corrupted information. Click Internet Options under the Tools menu and check the Content Advisor settings on the Content tab.
  • When you attempt to change your Content Advisor settings in Internet Explorer, the Content Advisor button may not work.
  • Internet Explorer may no longer use 128-bit encryption.
  • The Synchronize command on the Tools menu in Internet Explorer may be missing.
The following localized versions of Windows 2000 are affected by this problem:
  • Chinese
  • Czechoslovakian
  • Dubai Gulf
  • Greek
  • Hong Kong
  • Hungarian
  • Indian
  • Indonesian
  • Hebrew
  • Japanese
  • Korean
  • Polish
  • Russian
  • Taiwanese
  • Turkish
  • Thai
  • Vietnamese
The U.S. English version and the following localized versions of Windows 2000 are not affected by this problem:
  • Danish
  • Dutch
  • Finnish
  • French
  • German
  • Italian
  • Norwegian
  • Portuguese (Brazil)
  • Portuguese (Portugal)
  • Spanish
  • Swedish

CAUSE

This problem can occur if you install Internet Explorer version 5, 5.01 or 5.5 on your computer that is running Microsoft Windows 98 or Microsoft Windows 95 before you upgrade to Windows 2000.

RESOLUTION

To resolve this problem, obtain the latest service pack for Internet Explorer version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276369 How to Obtain the Latest Internet Explorer 5.5 Service Pack

WORKAROUND

To work around this problem:
  1. If you installed Internet Explorer 5.5 before you upgraded to Windows 2000, re-install Internet Explorer 5.5. If you installed Internet Explorer 5.01 or earlier before you upgraded to Windows 2000, install Internet Explorer 5.01 Service Pack 1 or Internet Explorer 5.5. To obtain Internet Explorer 5.01 Service Pack 1 or Internet Explorer 5.5, view the following Microsoft Web site:

    http://www.microsoft.com/windows/ie/default.mspx

  2. Configure your Content Advisor and Synchronization settings to the settings you specified before you upgraded to Window 2000.
NOTE: If you want to use 128-bit encryption, install the Windows 2000 High Encryption Pack. To install the Windows 2000 High Encryption Pack, view the following Microsoft Web site and select the appropriate language for your version of Windows 2000:

http://www.microsoft.com/windows2000/downloads/recommended/encryption/default.asp

STATUS

Microsoft has confirmed that this is a problem in Internet Explorer 5.5. This problem was first corrected in Internet Explorer version 5.5 Service Pack 1.
Modification Type:MajorLast Reviewed:1/26/2006
Keywords:kbbug kbenv kberrmsg kbfix kbie550SP1Fix kbui KB274234
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