Error Message Opening or Copying File from Folder Eight Levels Deep on CD-ROM (274175)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
  • Microsoft Windows 95
This article was previously published under Q274175

SYMPTOMS

When you attempt to open or copy a file that is located in a folder that is eight or more levels "down" from the root folder on a CD-ROM, Windows may be unable to open or copy the file and you may receive an error message from the program that is attempting to open or copy the file.

CAUSE

This problem occurs because the total path length, including the file name, exceeds 80 characters.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
 Date      Time   Version    Size    File name  Platform
 ------------------------------------------------------------------------
 10/09/00  4:55p  4.00.952   58,644  Cdfs.vxd   Windows 95
 10/09/00  4:55p  4.00.1113  59,153  Cdfs.vxd   Windows 95 OSR2
 09/29/00  5:05p  4.10.1999  58,644  Cdfs.vxd   Windows 98/Second Edition
 10/05/00  5:38p  4.90.3001  58,644  Cdfs.vxd   Windows Me

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about Windows 95 hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

161020 Implementing Windows 95 Updates

For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information on Windows 98 and SE Hotfixes

For additional information about Windows Me hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

295413 General Information About Windows Millennium Edition Hotfixes

Modification Type:MinorLast Reviewed:10/18/2005
Keywords:kbHotfixServer kbQFE kberrmsg kbprb kbQFE KB274175
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