OL2000: The Internet E-mail Tab Is Missing (274143)


The information in this article applies to:

  • Microsoft Outlook 2000
  • Microsoft Outlook 2000, Service Release 1 (SR-1)
This article was previously published under Q274143
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".

SYMPTOMS

If you click Options on the Tools menu to try to change your Internet e-mail options setting, the Internet E-mail tab may be missing.

CAUSE

This behavior can occur because the Internet e-mail add-in (the Minet.ecf file) is either disabled in the Add-In Manager or is not installed.

RESOLUTION

Use the following steps to resolve this problem:
  1. On the Tools menu, click Options.
  2. Click the Other tab.
  3. Click Advanced.
  4. Click Add-In Manager.
  5. Click to select the Internet Mail check box.
  6. Click OK three times.
  7. On the Tools menu, click Options, and verify that you have an Internet E-Mail tab.
If the Internet Mail tab is still not available in the Add-Ins list, click Install, and then locate the Minet.ecf file. If the Minet.ecf file is not available, place a copy of this file in the following Add-in path

<drive>:\Program Files\Microsoft Office\Office\Add-ins

and then follow the steps in the "Resolution" section of this article.

If the Minet.ecf file does not exist on your computer, copy it from the original media to the following path:

<drive>:\Program Files\Common Files\System\MAPI\1033

After you copy the file to your hard disk, right-click the Minet.ecf file, and then click Properties. Click to remove the Read-Only check box, click OK, and then follow the steps in the "Resolution" section of this article.

MORE INFORMATION

Modification Type:MajorLast Reviewed:5/20/2003
Keywords:kbprb KB274143
©2002 Microsoft Corporation. All rights reserved.