Microsoft Reader: Progress Bar Does Not Move During Activation (274093)


The information in this article applies to:

  • Microsoft Reader 1.5
This article was previously published under Q274093

SYMPTOMS

When you attempt to activate Microsoft Reader, the progress bar does not move during the activation process, and activation is not successful.

This symptom has been reported with computers that are running Microsoft Windows NT 4.0 and Microsoft Windows 2000.

CAUSE

This behavior can occur if Active Desktop is enabled.

RESOLUTION

To resolve this issue, disable Active Desktop:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Display.
  3. Click the Web tab.
  4. Click to clear the View my Active Desktop as a Web page or the Show Web content on my Active Desktop check box, and then click OK.
  5. Close Control Panel.
Modification Type:MajorLast Reviewed:7/31/2001
Keywords:kbenv kbprb KB274093
©2002 Microsoft Corporation. All rights reserved.