Error Message Occurs When Network Monitor Runs with Receive Load Balancing Enabled (274018)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0
  • Microsoft Systems Management Server 2.0 SP1
  • Microsoft Systems Management Server 2.0 SP2

This article was previously published under Q274018

SYMPTOMS

In Microsoft Systems Management Server, when you are using the 3Com NIC Teaming feature, or when you attempt to run Microsoft Network Monitor with the Receive Load Balancing feature enabled, you may receive the following error message:
The Receive Load Balancing feature-set is not available when running Microsoft Network Monitor.
We have disabled the receive Load Balance Features.
To enable Receive Load Balancing feature-set please uninstall Microsoft Network Monitor and reconfigure the Receive Load Balancing features.

CAUSE

This behavior occurs because a feature in the 3COM Load Balancing software is incompatible with Network Monitor. When the Receive Load Balancing feature is running, Network Monitor cannot accurately determine usage or throughput.

This behavior occurs on servers that use dual network adapters and run the 3COM Load Balancing software with Network Monitor.

WORKAROUND

Network Monitor is only incompatible with the Receive Load Balancing feature. When you configure the load balancing group to enable the Transmit Only Load Balancing feature, Network Monitor functions as expected.

Modification Type:MinorLast Reviewed:1/25/2006
Keywords:kb3rdparty kbenv kbprb KB274018