"STOP 1E" Error in a Video Driver While Autochk Is Running During Startup (273932)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Professional SP1
This article was previously published under Q273932

SYMPTOMS

If Windows 2000 is configured to enter system standby with a time-out value set to a value that is less than the amount of time it takes to scan a disk and fix errors, and Autochk is scheduled to run, you may receive a "STOP 1E" error message on a blue screen that refers to the video driver. Autochk may be scheduled to run after the next reboot because of an incomplete shutdown, or if you attempted to perform a complete scan of the disk and automatically fix any errors.

CAUSE

This problem occurs because the video driver may not have been completely initialized before the standby occurred. When Power Manager sends the request to turn off the monitor, the video driver generates an error while it is trying to access uninitialized variables.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later: 
   Date        Time    Version        Size     File name
   --------------------------------------------------------
  09/21/2000  05:15p   5.0.2195.2295  559,888  Autochk.exe
  09/21/2000  05:16p   5.0.2195.2296  572,176  Autoconv.exe
  09/21/2000  05:16p   5.0.2195.2297  552,208  Autofmt.exe
  08/27/2000  10:25p   5.0.2195.2104   13,072  Chkdsk.exe
  08/27/2000  10:25p   5.0.2195.2104   13,072  Chkntfs.exe
  11/01/2000  04:45p   5.0.2195.2104   26,384  Cnvfat.dll
  08/27/2000  10:25p   5.0.2195.2104   14,096  Convert.exe
  08/27/2000  10:25p   5.0.2195.2104   10,512  Diskcomp.com
  08/27/2000  10:25p   5.0.2195.2104    8,464  Diskcopy.com
  11/01/2000  04:45p   5.0.2195.2104   17,680  Fmifs.dll
  08/27/2000  10:25p   5.0.2195.2104   34,064  Format.com
  11/01/2000  04:45p   5.0.2195.2293   66,832  Ifsutil.dll
  08/27/2000  10:25p   5.0.2195.2104   11,024  Label.exe
  08/27/2000  10:25p   5.0.2195.2104    8,464  Recover.exe
  08/27/2000  10:25p   5.0.2195.2104   10,000  Subst.exe
  11/01/2000  04:45p   5.0.2195.2104   83,216  Ufat.dll
  11/01/2000  04:45p   5.0.2195.2104  304,400  Untfs.dll

WORKAROUND

To work around this problem, set the system standby time-out value to a value that is longer than the time that is required to complete scanning the drives and fixing errors.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbWin2000PreSP2Fix KB273932
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