Quick Launch Toolbar Icons Are Missing or Unavailable (273785)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional
- Microsoft Windows NT Server 4.0
- Microsoft Windows 98
- Microsoft Windows NT Workstation 4.0
This article was previously published under Q273785 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you view the Quick Launch toolbar, icons may be missing or unavailable, and you may be unable to click the Toolbars command when you right-click the taskbar.
CAUSE
This behavior can occur if the following registry value is set to 0x0000:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\ClassicShell
This registry value is often set to 0x0000 when the Microsoft TweakUI Power Toy utility is used to disable Microsoft Internet Explorer.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, delete the following registry value, log off, and then log on to the computer:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\ClassicShell
| Modification Type: | Minor | Last Reviewed: | 12/20/2004 |
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| Keywords: | kbprb kbui KB273785 |
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