XADM: Error Message: Setup Failed While Installing Sub-Component (273742)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

This article was previously published under Q273742

SYMPTOMS

When you upgrade Exchange 2000 Server Release Candidate 2 (RC2) to Exchange 2000 Release to Manufacturing (RTM), you may receive the following error message:
Setup failed while installing sub-component
Platinum Osmium Synchronizer with error code 0xc103fd04.
(Please consult the installation logs for a detailed description.)
The Exchange Server Setup Progress.log file may report the following error message:
Error code 0XC103FD04 (64772): Unable to find an Microsoft Exchange 2000 Server ADC with which to associate the Setup synchronization Connection Agreement object.

CAUSE

This issue can occur if there is a previous version of Active Directory Connector (ADC) on the server.

RESOLUTION

To resolve this issue, run the ADC Setup.exe program that is located on the Exchange 2000 Server CD-ROM.

To upgrade your ADC servers:
  1. Quit all management consoles and Microsoft Management Console (MMC) snap-ins.
  2. Run the ADC Setup program located at:

    drive:\Adc\I386\Setup

    where drive is the letter of your CD-ROM drive.
  3. Click the Reinstall option

MORE INFORMATION

This error may occur near the end of the installation process for the Exchange 2000 Messaging and Collaboration component, when the registry is being configured.

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kberrmsg kbprb KB273742