ENT2001: You Cannot Use a Drag Selection Box to Select Attachments (273529)



The information in this article applies to:

  • Microsoft Entourage 2001 for Mac
  • Microsoft Exchange Update for Entourage X (Office v. X 10.1.4 Update)

This article was previously published under Q273529

SYMPTOMS

When you open an Entourage message that contains multiple file attachments, you cannot use the mouse to drag a selection box around all of the items.

CAUSE

This behavior is by design. This behavior occurs because you cannot use a drag selection box to select attachments in Entourage.

RESOLUTION

To resolve this behavior, press CONTROL, click the mouse in the Message Attachment pane, and then either click Select All in the dialog box, or click Select All on the Edit menu.

Modification Type:MajorLast Reviewed:7/31/2003
Keywords:kbprb KB273529