ENT2001: How to Save Multiple File Attachments from a Single Message (273520)
The information in this article applies to:
- Microsoft Entourage 2001 for Mac
- Microsoft Exchange Update for Entourage X (Office v. X 10.1.4 Update)
This article was previously published under Q273520 SYMPTOMS
After you click Save in a received message that contains multiple attachments, you are not prompted to save all of the attachments.
WORKAROUND
To work around this behavior, use one of the following two methods.
Method 1
To save all attachments without being prompted:
- Click the message that contains multiple attachments in the message list.
- Click Save All Attachments on the Message menu.
- In the Choose a Folder dialog box, locate and click the folder location in which you want to save the attachments, and then click Choose.
Method 2
To use a context-sensitive selection to save all or only selected attachments:
- In the attachment list of the message, hold down the CONTROL key, and then click the pointer in the list of attachments.
- Click Select All.
- Click Save. You are prompted to save each message.
NOTE: You can press COMMAND+SHIFT and click attachments that are not next to each other in the list if you do not want to select all of the attachments.
Modification Type: | Major | Last Reviewed: | 7/31/2003 |
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Keywords: | kbprb KB273520 |
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