XADM: Exchange Database Engine Counters Not Installed During Upgrade (273177)
The information in this article applies to:
- Microsoft Exchange 2000 Server
This article was previously published under Q273177 SYMPTOMS After you upgrade to Exchange 2000 Server, the following
event(s) may appear in the event log, and one or more Performance Monitor
counters may not function properly:
Event ID: 3009
Type: Error
Source: LoadPerf
Category: None
Description: Installing the performance counter strings for ESE97 failed. The error code is DWORD 0 of the record data.
Event ID: 1008
Type: Error
Source: Perflib
Category: None
Description: The Open Procedure for service "ESE98" in DLL "C:\EXCHSRVR\bin\exeperf.dll" failed. Performance data for this service will not be available. Statuscode returned is data DWORD 0.
When this behavior occurs, the Exchange 2000 Server Setup log
file contains lines similar to the following:
[17:30:21] Interpreting line <CreateProcess:C:\EXCHSRVR\bin;lodctr eseperf.ini;180000>
[17:30:21] Process created ... waiting (180000)
[17:30:21] Process has exited with 0x0000b7
CAUSE This problem can occur when a registry setting associated
with a Performance Monitor counter is damaged, causing the Exchange 2000 Server
Setup program to incorrectly determine that the counters associated with the
Exchange Database Engine have already been installed. WORKAROUND To work around this problem, manually install the counters
associated with the Exchange Database Engine. To do so, at a command prompt,
change to the SystemRoot\System32 folder, type the
following and then press ENTER:
lodctr <DRIVELETTER>:<path to Exchsrvr\bin>\eseperf.ini
where <DRIVELETTER> is the partition where Exchange 2000 is
installed, and <path to Exchsrvr\bin> is the directory path to which
exchsrvr\bin exists. STATUSMicrosoft has confirmed that
this is a problem in Microsoft Exchange 2000 Server.
| Modification Type: | Minor | Last Reviewed: | 4/25/2005 |
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| Keywords: | kbbug kbnofix KB273177 |
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