XADM: Restore Wizard Does Not Start the Information Store or the Directory Service (273073)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

This article was previously published under Q273073

SYMPTOMS

When you use the NTBackup tool to restore Exchange Server 5.5 databases, the Restore Wizard does not start the information store or the directory service after a restore operation even if you selected these options in the wizard. However, if you use the Restore tab to manually restore the information store and the directory service, the services start as expected.

WORKAROUND

To work around this issue, manually start the services after the restore operation is completed.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kberrmsg kbpending KB273073