OL2000: An Error Occurs When You Use a Slash Mark Symbol in a Folder Name (272915)



The information in this article applies to:

  • Microsoft Outlook 2000

This article was previously published under Q272915

SYMPTOMS

When you open a hyperlink to an Outlook folder that contains a slash mark (/) in the folder name, you may receive the following error message:
Unable to display the selected folder or item. Could not complete the operation. One or more parameter values are not valid.

CAUSE

This behavior occurs because the slash mark is interpreted as a folder delineation and not as part of the folder name.

RESOLUTION

To resolve this behavior, type %2f to replace the slash mark in the Outlook hyperlink. This allows the slash mark to be recognized as a true slash mark in the folder name. Note that this may not resolve the behavior if you are using a Hypertext Markup Language (HTML) mail format in Outlook.

MORE INFORMATION

To determine the hexadecimal equivalent of any character in Windows 2000:
  1. Click Start, point to Programs, point to Accessories, point to System Tools, and then click Character Map.
  2. Click the character, and the hexadecimal equivalent is displayed.

Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbprb KB272915