Ntbackup.exe Generates Error Messages While Restoring Exchange Storage Group (272591)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Exchange 2000 Server
This article was previously published under Q272591

SYMPTOMS

When you start Windows NT Backup (Ntbackup.exe) to restore a storage group, if you click OK without specifying the temporary location for the log files, the following three informational error messages appear:
Unable to create the log path. Check to make sure that it is a valid path
Unable to create the log path. Check to make sure that it is a valid path
You are about to restore Microsoft Exchange components. The Microsoft Exchange services on the destination server will be stopped.
The first message is supposed to appear only once and the third message is not supposed to appear.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

MORE INFORMATION

In Exchange 2000, a storage group is a grouping of databases that share a single transaction log set and therefore a single point of administration, backup, and restore.

If a server stops responding, each storage group can fail over to a different server within a pair of clustered servers. Storage groups are defined by using the Exchange Systems Manager snap-in for Microsoft Management Console (MMC). Multiple databases for each storage group can be created, and multiple storage groups are possible. This means that numerous separate databases are possible on one Exchange 2000 server.

Storage groups are the unit of backup. Administrators can back up an entire storage group so only one copy of the system transaction log set must be written to tape. However, each database can be restored individually while all of the other databases are still online and servicing other users. This allows for very fast restoration from backup, affecting a minimal number of users.
Modification Type:MajorLast Reviewed:12/19/2003
Keywords:kbbug kbfix kbinterop KB272591
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