XADM: Information Store Crashes When You Save a Complex View (272559)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q272559 SYMPTOMS
The information store (Store.exe) may stop responding (crash) with an access violation when you save a complex folder view, and you receive the following error message:
store.exe - Application Error
"The instruction at "0x00386620" referenced memory at "0x00000000".
The memory could not be "read".
The following event is written in the Application log in Event Viewer:
Event ID: 4096
Source:Dr.Watson
Description
The application, exe\store.dbg, generated an application error The error occurred
on 10/24/2000 @ 9:41:42.854 The exception generated was c0000005 at address
0x00386620 (no symbols)
CAUSE
The information store does not calculate the size of the index buffer for the view correctly.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbExchange550sp4Fix kbfix kbQFE KB272559 |
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