Windows Stops Responding During Shutdown When You Are Using a NetGear USB Network Adapter (272486)
The information in this article applies to:
- Microsoft Windows Millennium Edition
This article was previously published under Q272486 If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware: SYMPTOMS
When you try to shut down your computer, your computer may stop responding (hang), and it may display a blinking cursor on the upper-left side of a black screen.
CAUSE
This issue can occur if you are using a NetGear EA101 Universal Serial Bus (USB) network adapter.
RESOLUTION
To resolve this issue, view the following NetGear Web site to inquire about the availability of a fix for this issue:
| Modification Type: | Major | Last Reviewed: | 8/8/2006 |
|---|
| Keywords: | kbHardware kbprb KB272486 |
|---|
|