PIP Error Message: Setup Could Not Retrieve Microsoft Internet Explorer 5.5 Results (272438)


The information in this article applies to:

  • Microsoft Greetings 2001
  • Microsoft Picture It! Express 2001
  • Microsoft Picture It! Photo 2001
  • Microsoft Picture It! Photo Premium 2001
  • Microsoft Picture It! Publishing 2001 Gold
  • Microsoft Picture It! Publishing 2001 Silver
  • Microsoft Picture It! Publishing 2001 Platinum
This article was previously published under Q272438

SYMPTOMS

When you attempt to install one of the programs listed at the beginning of this article, you may receive the following error message:
Setup could not retrieve Microsoft Internet Explorer 5.5 results.

CAUSE

This behavior can occur if insufficient free space is available to install Internet Explorer 5.5 on the hard disk on which Microsoft Windows is installed.

RESOLUTION

To resolve this issue, increase the amount of free space on the hard disk on which Windows is installed to 200 megabytes (MB) or more, and then run Setup again.

For additional information on how to increase the amount of available space on your hard disk, click the article number below to view the article in the Microsoft Knowledge Base:

179798 How to Increase Free Space on Your Hard Disk

Modification Type:MinorLast Reviewed:12/28/2004
Keywords:kberrmsg kbprb kbsetup KB272438
©2004 Microsoft Corporation. All rights reserved.