OL2000: The Item Is Saved in Your Drafts Folder When You Reply to a Post Form (272405)
The information in this article applies to:
- Microsoft Outlook 2000, Service Release 1 (SR-1)
This article was previously published under Q272405 SYMPTOMS
When you reply to a customized post form, the new post item that is displayed is associated with your Outbox and, when it is posted, the new item is saved in your Drafts folder.
CAUSE
You are using Outlook 2000 SR1. This behavior does not occur with Microsoft Outlook 2000.
RESOLUTION
To resolve this behavior use one of the following steps:
- Upgrade to Microsoft Office 2000 Service Pack 2 (SP2). For additional information, click the article number below
to view the article in the Microsoft Knowledge Base:
278942 OFF2000: What Is Office 2000 Service Pack 2 (SP-2)?
- Obtain a supported hotfix to correct this behavior. For additional information about how to obtain this hotfix, click the article number below
to view the article in the Microsoft Knowledge Base:
265486 OL2000: Response Form Posts to Drafts Folder Instead of Current Folder
WORKAROUND
You may be able to work around this behavior by creating a Visual Basic for Applications or COM add-in solution that monitors the Drafts folder for items that have your custom message class field. After you do this, you can programmatically move the items to the correct folder. Conversation-related fields are still valid when you use this approach and the item appears in the proper conversation.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. REFERENCESFor additional information about available resources and answersto commonly asked questions about Microsoft Outlook solutions, click the article number below
to view the article in the Microsoft Knowledge Base:
146636 OL2000: Questions About Custom Forms and Outlook Solutions
| Modification Type: | Major | Last Reviewed: | 5/8/2002 |
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| Keywords: | kbbug KB272405 |
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