SMS: Service Packs Must Be Installed on Individual SMS Administrator Console Workstations (272352)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q272352

SUMMARY

Service packs for Systems Management Server (SMS) 2.0 are typically installed only on the individual SMS 2.0 site servers. However, service packs must also be installed on every remote SMS Administrator console for the site. Not updating the service pack level of a remote SMS Administrator console computer may cause inconsistencies in the performance of the console.

For example, if an SMS 2.0 site server is running Service Pack 2 and a remote Administrator console is running Service Pack 1, Remote Control issues may occur.

MORE INFORMATION

To determine whether a workstation that is running the SMS Administrator console has been upgraded to the same service pack version as the SMS 2.0 site server:
  1. Verify the version number on the workstation by checking the remote computer's registry:
    1. Start Registry Editor (Regedt32.exe).
    2. Open the following registry key:

      HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Setup

    3. Check the following value:

      Value Name: Full Version
      Data Type: REG_SZ Data: 2.00.xxxx.xxxx

  2. Compare the version number you find with the version number of the SMS 2.0 site server. You can find the version number on the SMS 2.0 site server by using one of the following methods:
    • Click the Site Hierarchy node in the SMS Administrator console. The build number for each SMS site is listed in the Details pane.
    • Check the SMS 2.0 site server's local registry:
      1. Start Registry Editor (Regedt32.exe).
      2. Open the following key:

        HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Setup

      3. Check the following value:

        Value Name: Full Version
        Data Type: REG_SZ Data: 2.00.xxxx.xxxx

If the remote SMS Administrator console has an earlier service pack version than the SMS 2.0 site server, install the service pack on the remote console. You can update the SMS Administrator console by running the Autorun.exe file on the remote computer from the new service pack source.

NOTE: By default, when you install a service pack on an SMS 2.0 site server, the Administrator console on the site server is automatically upgraded.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbConfig kbinfo kbServer kbsmsAdmin kbUpgrade KB272352
©2004 Microsoft Corporation. All rights reserved.